Frequently Asked Questions
Everything you need to know about shopping with Tiramisu.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed immediately to ensure fast delivery. You can request a change within 1 hour of purchase by contacting our support team.
Are your materials sustainably sourced?
At Tiramisu, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or biodegradable fibers.